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Murphy Insurance Agency will be upgrading our agency management system as part of our commitment to providing you with quality insurance protection and an outstanding customer service experience. On Thursday, March 11 we will upgrade to Applied Epic. We strongly believe that this decision will provide improved functionality as our team works with you to manage your insurance protection plan. We are excited about these new enhanced service capabilities that will be coming soon.

  • CSR24 Client Portal – Provides 24/7 online and mobile access to policy information and documents
  • Text messaging – Allows you and our team to communicate by text, if you choose to enroll
  • Mobile Insured App – Access information, initiate and track claims, document access & more

Technology UpgradeOffices closed Friday, March 12 for Professional Development. Please plan accordingly.

Our team has spent countless hours preparing and training on our new system. We anticipate a smooth transition. To help ensure a seamless transition to our new system with minimal disruption, our offices will be closed on Friday, March 12 for a team professional development day. Please plan accordingly if you have a change or a need that is time sensitive. Should you have a claim that requires immediate assistance, contact our claims emergency hotline by calling 800-222-8711.

We greatly appreciate your patience should you experience any delays. If you have any questions, please reach out. Thank you for being a client of Murphy Insurance Agency. We look forward to continuing to help you protect everything that matters most.

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The information provided in these articles are only general descriptions and should not be relied upon as complete, correct or accurate for your specific situation. All coverage informaiton is subject to policy provisions, endorsements and may be  subject to your meeting underwriting qualifications. Murphy Insurance Agency is not engaged in rendering legal, accounting or other noninsurance professional services. Consult an appropriate professional for advice regarding your own situation.