Our management team has decades of experience. They use their combined knowledge and know how to guide our team of talented associates to find the best solutions for our clients.
Michael Murphy, President
Amalia Santiago-Guven, Personal Insurance Manager
Jennifer Giampapa, Financial Insurance Manager
Sally Chaves, Claims Supervisor
Tricia Gervasi, Human Resources Manager
Delia Chaves, IS Administrator
Wayne Texeira, Marketing Director
Jim Wentzell, Controller
T 508 787 5121
Michael joined the family agency in 1990. He oversees the daily operations of the agency managing all aspects of the business in conjunction with the entire Management Team. In addition to his leadership role, Michael continues the Murphy tradition of being directly involved with clients. He takes an active role in building and maintaining relationships with new and longtime customers...both personal and business. He is also active in the community serving on a number of community organizations.
Amalia Santiago-Guven, CIC, AAI-M, API, AIS, AINS, CISR
Personal Insurance Manager
T 978 567 4650
Amalia joined the agency in 1998. She has a vast knowledge of personal insurance and manages our Personal Insurance Department across our seven locations. Amalia's team provides guidance and solutions to protect the individuals and families including auto, home, recreational vehicle and personal umbrella insurance.
Financial Insurance Manager
T 508 787 5125
Jennifer joined the agency in 2018 and oversees our Financial Insurance team. For individual and family needs, Jennifer and her team can help you assess needs for estate and future planning such as life, disability and long-term care insurance, and more. For businesses, they provide employee benefits including group health, group life and group disability as well as assist with business succession planning.
Sally Chaves, CISR
T 978 567 4604
Sally joined the agency in 1992. She has 20+ years of personal and business insurance claims experience. When you have a claim, Sally and her team make it as simple as possible by providing guidance, taking reports and submitting them to the insurance company on your behalf. Most importantly, they are here to provide support during stressful situations.
Tricia Gervasi, PHR
Human Resources Manager
T 978 567 4600
Tricia joined our team in 2014. She has 19 years of human resources experience and manages recruitment, employee relations, compensation and benefits, performance management and regulatory compliance. Tricia takes care of our staff who in turn take care of you.
T 978 567 4621
Delia joined the agency in 1995. She oversees all aspects of information technology and works tirelessly to keep our systems running efficiently as well as implement new solutions to improve our level of service. Delia supports all members of our team with their techology needs so that they are able to address your needs as they arise.
Wayne Texeira, CFMP, AINS, AIS, API
T 978 567 4624
Wayne joined our team in 2007. He has over 30 years of experience in the financial services and insurance industries and oversees all aspects of agency marketing and outreach. Wayne helps to keep you informed so that you can make smart choices about your insurance protection and reducing risk.
Jim Wentzell CPA
T 978 567 4636
Jim joined the Agency in 2019 and oversees our Account Department. He has over 40 years of experience in finance, of which over 20 years have been with insurance agencies as a CFO or Controller. You may or may not have direct interactions with Jim and his team, but they are always keeping track to ensure the smooth financial operations.