COVID-19 FAQs: Premium Payments & RMV Questions

March 27, 2020||inPersonal Insurance|personal insurance, premiums, registry of motor vehicles, rmv

Below are two common questions that we at Murphy Insurance frequently hear as a direct result of the ongoing COVID-19 crisis. Please Contact Us any time for further assistance.

COVID-19 FAQs Premium Payments & RMV Questions
Click here to submit an inquiry to Murphy Insurance or call us at 800 222 8711

I have an issue with the Registry of Motor Vehicles. What do I do?

Effective Friday, March 27th, the RMV will enforce a strict no-walk-in policy at its eight Service Centers open to the general public. The only transactions processed at service centers require in-person transactions, including Commercial Driving Licenses or Permits (CDLs/CLPs), new registrations, out-of-state conversions, and new Mass IDs. Customers who need to complete these transactions will be required to make an online appointment reservation, and customers arriving without an appointment will be asked to leave and make an appointment online to return at a future date.

Appointment reservations can be made online at www.Mass.Gov/RMV in the myRMV Online Service Center under “Make or Cancel a Reservation.” Customers who make an appointment will be sent a confirmation email stating that they should be prepared to show up on arrival at their designated time at a specific service center. Please Contact Us if you have RMV questions related to your vehicles.

Is there any flexibility with payments if I’m out of work due to the crisis and having financial difficulty?

Many insurance companies have communicated that they recognize that many insureds are facing financial difficulties and are willing to provide some flexibility on premium payment terms. Every situation is different, so if you need assistance regarding payments, reach out to determine what options might be available. You may contact the insurance company directly or Contact Us at Murphy Insurance with questions.

Read Other Blog Posts

October is Cybersecurity Awareness Month Are You Cyber-Smart at Home and at Work

October is Cybersecurity Awareness Month: Are You Cyber-Smart at Home and at Work?

October is Cybersecurity Awareness Month — the perfect reminder to stay vigilant about your digital safety. From phishing scams to hacked home devices, cyber threats can affect anyone. Learn practical tips to protect yourself at home and work, and see how personal cyber insurance can help safeguard your finances and identity.
Read more
Candle on table

Candle Safety Considerations

Candles provide a warm ambiance for an intimate dinner, a sparkling decoration for a birthday cake or a nice scent for your home. Ambiance aside, candles can be a fire hazard if they are left unattended or placed where they can start other objects on fire. If you enjoy candles, be sure to follow these tips to use them safely.
Read more
Introducing the Murphy Insurance Condominium Owner’s Manual Your Guide to Preventing Costly Condo Repairs & Damages SMM

Introducing the Murphy Insurance Condominium Owner’s Manual: Your Guide to Preventing Costly Condo Repairs & Damages

Murphy Insurance Agency has launched a new Condominium Owner's Manual designed to help you prevent costly home repairs and avoid common insurance claims. Backed by decades of real-world experience, this practical guide provides seasonal tips, safety advice, and a comprehensive maintenance checklist to protect your home—and your wallet—all year round. Download your copy today!
Read more
Deer Sign

Road Safety and Wildlife: What Drivers Need to Know

Every year, countless accidents occur because drivers aren't prepared for unexpected encounters with animals on the road. Whether it's a deer darting across a rural highway or a stray dog wandering into city traffic, these moments can be dangerous for both humans and animals. Staying alert and understanding how to respond in these situations can make a critical difference in preventing harm and keeping roads safer for everyone.
Read more
Quest for the Best 2025

We Did It Again! 5-Time Gold Winners in Quest for the Best

We’re proud to announce we’ve won Gold in MyFM 101.3’s Quest for the Best – Insurance Category for the 5th year in a row! Thank you to everyone who voted and continues to support us. If you're a client, we’re grateful for your trust. If you’re looking for a second opinion, we’d love the chance to earn your business.
Read more
Happy driver

The Benefits of Raising Your Limits

An overwhelming majority of states require individuals to carry insurance in order to operate a vehicle. While meeting these minimum limits may be enough to get you on the road, they may be inadequate if you are involved in a serious accident. For better protection, you may want to consider raising your limits to secure proper protection.
Read more
Murphy Insurance Team

27 Reasons to Work with Murphy Insurance Agency

For more than 88 years, Murphy Insurance Agency has been a trusted partner for families, individuals, and businesses across Massachusetts. As a family-owned and independent agency, we prioritize relationships over transactions, offering guidance and support tailored to your needs. With access to more than 25 top-rated carriers, we deliver personalized solutions, competitive options, and peace of mind. Discover 27 reasons why thousands have chosen Murphy Insurance to protect what matters most.
Read more
Personal Article Floater

What Is a Personal Article Floater—and Do You Need One?

Many people assume that their home or renters insurance covers all their personal belongings—but it's not always that simple. While these policies do offer significant protection, there are usually limits, especially when it comes to high-value or one-of-a-kind items. If you own something valuable, rare, or that you often take with you, you may want to consider adding a personal article floater to your coverage.
Read more
Home Fall Prep for Winter

Fall Into Home Prep: Smart Projects to Help You Avoid Winter Insurance Claims

Fall is the perfect time to tackle home maintenance projects before winter sets in. Use our seasonal checklist to protect your home, prevent costly damage, and keep everything running smoothly—inside and out.
Read more

Visit Our Personal Insurance Page

Personal Insurance

Life is an ever-changing journey, and it deserves a thoughtful, comprehensive plan to protect the things and people that matter most. Our dedicated team at Murphy Insurance is here to assist you in creating that plan. With a wide range of product options at our disposal, we ensure that your plan is tailored precisely to your requirements. Our commitment to providing clear, intelligent guidance to help you achieve true peace of mind. Learn more about our personal insurance portfolio.