COVID-19 FAQs: Premium Payments & RMV Questions

March 27, 2020||inPersonal Insurance|personal insurance, premiums, registry of motor vehicles, rmv

Below are two common questions that we at Murphy Insurance frequently hear as a direct result of the ongoing COVID-19 crisis. Please Contact Us any time for further assistance.

COVID-19 FAQs Premium Payments & RMV Questions
Click here to submit an inquiry to Murphy Insurance or call us at 800 222 8711

I have an issue with the Registry of Motor Vehicles. What do I do?

Effective Friday, March 27th, the RMV will enforce a strict no-walk-in policy at its eight Service Centers open to the general public. The only transactions processed at service centers require in-person transactions, including Commercial Driving Licenses or Permits (CDLs/CLPs), new registrations, out-of-state conversions, and new Mass IDs. Customers who need to complete these transactions will be required to make an online appointment reservation, and customers arriving without an appointment will be asked to leave and make an appointment online to return at a future date.

Appointment reservations can be made online at www.Mass.Gov/RMV in the myRMV Online Service Center under “Make or Cancel a Reservation.” Customers who make an appointment will be sent a confirmation email stating that they should be prepared to show up on arrival at their designated time at a specific service center. Please Contact Us if you have RMV questions related to your vehicles.

Is there any flexibility with payments if I’m out of work due to the crisis and having financial difficulty?

Many insurance companies have communicated that they recognize that many insureds are facing financial difficulties and are willing to provide some flexibility on premium payment terms. Every situation is different, so if you need assistance regarding payments, reach out to determine what options might be available. You may contact the insurance company directly or Contact Us at Murphy Insurance with questions.

Read Other Blog Posts

Financial Literacy Month: Building Confidence in Your Financial Future

April is Financial Literacy Month, a time to strengthen your understanding of budgeting, saving, and planning. From managing daily expenses to protecting your assets with the right insurance, financial knowledge helps you make smarter decisions and build a more secure future.
Read more
500 Blog Posts

500 Blog Posts and Counting: A Milestone Worth Celebrating

We are celebrating our 500th blog post, marking years of consistently helping clients, partners, and communities navigate the complexity of insurance, reduce risk, and make more informed decisions through clear, practical, and easy-to-understand guidance they can rely on every day.
Read more
Roof & Gutter Care Homeowners Manual

Roof & Gutter Care | Homeowner’s Manual Blog Series

Your roof and gutters are your home’s first line of defense against the elements. Learn how simple maintenance steps can prevent costly repairs, reduce water damage risk, and help avoid insurance claim issues. Stay ahead with practical tips every homeowner should follow.
Read more
Massachusetts RMV Text Scams Are Rising How to Protect Yourself

Massachusetts RMV Text Scams Are Rising: How to Protect Yourself

Massachusetts drivers are being targeted by RMV text scams demanding payment and personal information. Learn how these smishing attacks work, what national data shows, and how to recognize red flags, avoid fraudulent links, and protect yourself from identity theft and financial loss.
Read more
Understanding the Importance of Umbrella Insurance Why It’s Worth Considering

Understanding the Importance of Umbrella Insurance: Why It’s Worth Considering

Most of us already have auto, home, and life insurance—but what about an umbrella policy? While it may seem like extra coverage you don’t need, an umbrella policy can provide crucial protection that goes beyond the limits of your existing insurance. It’s designed to safeguard your assets and give you added peace of mind when life’s unexpected situations arise.
Read more
What to Do When Ice Dams Form A Practical Guide for New England Homeowners

What to Do When Ice Dams Form: A Practical Guide for New England Homeowners

Ice dams can form quickly during New England winters and lead to leaks, interior damage, and costly repairs. Learn what causes ice dams, the early warning signs to watch for, and the safest steps to take if one has already formed. This guide also shares simple prevention tips to help protect your roof and home throughout the winter.
Read more
Carbon Monoxide Safety for Your Home and Your Vehicle

Carbon Monoxide Safety for Your Home and Your Vehicle

Carbon monoxide is a silent winter danger that can affect anyone, whether you’re at home or sitting in your vehicle during a storm. Heavy snow, blocked vents, and improvised heating sources can cause CO to build up quickly without warning. This guide explains the most important do‑nots, safer alternatives, and key precautions to help protect your household, your passengers, and your neighbors during severe winter weather.
Read more
Mardi Gras 2

Mardi Gras: Taste of the Chamber Brings Local Flavor and Networking to Marlborough

Murphy Insurance proudly sponsored and attended the Mardi Gras: Taste of the Chamber event hosted by the Marlborough Regional Chamber of Commerce. Laura and Aida joined local businesses and community leaders for an evening of networking, great food, and celebration while supporting the region’s vibrant business community.
Read more
Black History Month Contributions in the Insurance Industry

Honoring Black History Month: Contributions in the Insurance Industry

Honoring Black History Month by highlighting the pioneering Black leaders and entrepreneurs who shaped the U.S. insurance industry. Learn how their efforts expanded access to coverage, promoted financial literacy, and strengthened communities through economic empowerment and generational wealth building.
Read more
PreviousNext

Visit Our Personal Insurance Page

Personal Insurance

Life is an ever-changing journey, and it deserves a thoughtful, comprehensive plan to protect the things and people that matter most. Our dedicated team at Murphy Insurance is here to assist you in creating that plan. With a wide range of product options at our disposal, we ensure that your plan is tailored precisely to your requirements. Our commitment to providing clear, intelligent guidance to help you achieve true peace of mind. Learn more about our personal insurance portfolio.