Effective November 13, 2013, the MA RMV is changing the amount of notice that a customer must provide to cancel or reschedule a road test without needing to pay the road test fee. Notice required has increased from 24 to 72 hours.

Effective November 13, 2013, the MA RMV is changing the amount of notice that a customer must provide to cancel or reschedule a road test without needing to pay the road test fee. Notice required has increased from 24 to 72 hours.

This means that a customer will need to pay the road test fee if he/she cancels or reschedules with less than a full three days notices. For example, if a road test is booked for 11:00 a.m. on Thursday, the latest the customer can cancel without needing to pay the fee would be 11:00 a.m. on Monday.

NOTE: The 72-hour time period does include weekends/holidays. For example, a road test booked for Tuesday at 9:00 a.m. would need to be cancelled by Saturday at 9:00 a.m. On days the RMV is closed. a customer can cancel a road test online or through the automated road test booking phone line.

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