If your company is required to provide proof of liability insurance as part of doing business, you have probably requested a standard ACORD Certificate of Liability Insurance. The insurance industry is now using a recently revised standard (ACORD 25) certificate, which has some language changes that could impact you.

A Certificate of Insurance is a document that simply provides information about insurance policy coverage as of a specific point in time. It cannot change an insurance policy or modify coverage. ACORD (Association for Cooperative Operations Research and Development) is an organization that serves the insurance industry to facilitate the development of standardized policy terms and forms. Most insurance companies and agents use forms provided by ACORD such as the Certificate of Insurance.

Change to Notice of Cancellation

The major change to the ACORD Certificate of Liability insurance is that the Notice of Cancellation cannot be changed to denote a certain number of days notice to the certificate holder.

The new ACORD form text now states: “Should any of the above described policies be cancelled before the expiration date thereof, notice will be delivered in accordance with policy provisions.” Licensing requirements and other restrictions prohibit agents from editing the form to add verbiage such as “30 days notice of cancellation”.

What you need to do

No one is happy when a payment is withheld after a job is completed because your insurance program didn’t actually include the coverage or wording required in the contract. The best way to avoid this situation is to send us a copy of the insurance requirements prior to signing a contract. If your program doesn’t have the actual required coverage, options include:

  • We can try to arrange the particular coverage required, or,
  • You can negotiate out restrictive terms and conditions where practical, depending on the nature of the work to be performed.

When you are preparing to sign a job contract, you need to pay close attention to the insurance terms required. If specific notification of cancellation requirements are in the contract, it should be a red flag to contact us. Murphy Insurance’s use of ACORD 25 is standard in the industry. We have developed a one-page summary that you can provide to help educate certificate holders who request special cancellation wording.

As always, please contact your service associate for assistance if you have questions.

Read Other Blog Posts

OSHA Safe & Sound Week

OSHA’s Safe and Sound Week Runs From August 11-17, 2025

More than 5,000 workers are killed on the job each year, and more than 3.6 million employees are seriously injured each year while at work. Because of this, OSHA holds a nationwide event each August called Safe and Sound Week, which promotes the importance of companies incorporating safety and health programs into their workplaces. This year, the event runs August 11-17, 2025.
Hudson Family Dental

Business Spotlight: Hudson Family Dental Providing Modern Dentistry in the Heart of Hudson

Hudson Family Dental has been providing modern, compassionate dentistry in Hudson, MA since 1988. With cutting-edge technology and a team dedicated to personalized care, they’ve earned the trust of local families for generations. Learn how this Main Street practice blends innovation with community values—and why Murphy Insurance is proud to call them a client.
File folders

Employee Benefits SAR Is Due by September 30 for Calendar Year Plans

Many employers that must file Form 5500 on behalf of their employee benefit plans must also provide plan participants with a summary annual report (SAR). The SAR is a summary of the information included in the Form 5500. Employers with plans that operate on a calendar year basis must provide the SAR by Sept. 30
Balance Scale 1200

Supreme Court Upholds ACA’s Preventive Care Mandate

On June 27, 2025, the U.S. Supreme Court upheld a key component of the Affordable Care Act’s (ACA) preventive care mandate. Due to the Court’s ruling, the ACA’s preventive care mandate remains in full effect and health plans and issuers are required to continue covering the entire range of recommended preventive care services without cost sharing.
Updated Hazard Communication Standard

Updated Hazard Communication Standard from OSHA

Employers should review OSHA's the final rule on its Hazard Communication Standard (HCS) to determine how the changes affect them. Specifically, paying attention to their compliance dates for required actions which go into affect in 2026 and 2027.
Business Spotlight Rail Trail Flatbread Co.

Business Spotlight: Rail Trail Flatbread Company & New City Microcreamery

Our Business Spotlight shines on Rail Trail Flatbread Co., an upscale pizza place and the owners of New City Microcreamery and Less Than Greater Than speakeasy, a local business helping revitalize downtown Hudson and beyond. From wood-fired flatbreads to liquid nitrogen-crafted ice cream, this creative group has grown into a thriving family of restaurants and bars, each backed by the trusted protection of Murphy Insurance.
Business Spotlight Elbow Grease Marketing

Business Spotlight: Elbow Grease Marketing

We’re excited to launch our Business Spotlight series by featuring Elbow Grease Marketing, a valued partner and fellow Hudson-based business. EGM has played a key role in helping Murphy Insurance strengthen its brand and grow online. In return, EGM trusts Murphy for both business insurance and the personal insurance needs of its employees. Our partnership is a true example of what local collaboration can accomplish.
Attract Top Talent in Milford with Competitive Employee Benefits

Attract Top Talent in Milford, MA with Competitive Employee Benefits

In today’s competitive job market, offering strong employee benefits is no longer optional—it’s essential. For Milford, MA, businesses, Murphy Insurance provides customized, affordable benefit solutions that help you attract top talent, reduce turnover, and foster long-term growth.
Business Insurance in Worcester, MA What You Need To Know Original

Business Insurance in Worcester, MA: What You Need To Know

Running a business in Worcester, MA comes with both opportunities and risks. From property damage to cyber threats, having the right business insurance is essential to protect your investment. Murphy Insurance Agency provides customized coverage for local businesses of all sizes and industries. With over 85 years of experience, we offer trusted advice and tailored solutions to help your business thrive.

Visit Our Business Insurance Page

Business Insurance

Murphy Insurance stands as your steadfast partner in safeguarding your business from unforeseen challenges in today’s dynamic business landscape. In an era where comprehensive business insurance is not just a prudent choice but a vital one for ensuring the long-term stability and security of your enterprise, we are here to offer our expertise. Running a business inherently entails various risks that can potentially impact your financial stability and reputation. Learn more about our comprehensive business insurance solutions, which are meticulously designed to protect you from these potential threats, granting you peace of mind necessary to focus on the growth and prosperity of your business.