Claim Survey: How Did Everything Go?

We know that a claim situation is a “moment of truth” when it comes to insurance. Since you recently completed a claim, we would appreciate your feedback on the claims process because we care deeply that our team members and the insurance company representatives serve you well. We appreciate you taking a few moments to share your thoughts.

Thank you!

Claim Survey Questions

Your Thoughts

Please be sure to click on Submit at the end when complete.  A Thank You will display to confirm successful submission.

Claim Type

What type of claim did you have?

About Your Experience with Murphy Insurance Agency

As your agent, we oversee the claims process and provide support as your advocate with the insurance company. Please tell us about your experience with our team members.
The person I spoke with at Murphy Insurance responded promptly.
The person I spoke with at Murphy Insurance was professional and friendly.
The person I spoke with at Murphy Insurance was helpful.
The person I spoke with at Murphy Insurance explained the claims process clearly.promptly.
Overall, rate your satisfaction with Murphy Insurance:

About Your Experience with Your Insurance Company

The company that provides your policy is responsible for sending an appraiser to assess damage and settling your claim. While these people aren't employed by Murphy Insurance, we want to ensure the quality of the service you receive.
The Company Representative returned my phone calls promptly.
The Company Representative clearly explained the claims process to me.
The Company Representative was professional.
The Appraiser contacted me in a timely manner.
The Appraiser was professional.
The Company Representative settled my claim in a timely manner.
Overall, rate your satisfaction with Insurance Company:

Would You Recommend Us

How likely are you to recommend Murphy Insurance Agency to others?

Please provide your name so that we may validate our records. Thank you.

Any Additional Comments