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automobile/vehicle claim report

emergency claim situations

If a claim emergency requires immediate assistance after business hours, please call our 24-hours Emergency Claims Hotline. Simply call 800-222-8711 and follow the prompts.

non-emergency claim situations

Submitting a report online is a convenient way to provide us with the information necessary to begin to process your claim in a non-emergency. A customer support associate will contact you for any additional information.

When another vehicle is involved, state accident report from the state in which the accident occurred is often required.Use these links if you need a MassachusettsNew Hampshire, Rhode Island, and Vermont frorm or contact us for other states. Please provide us with a copy of the completed form by fax at 978-562-4122 or dropping it off at any office. If you prefer to email us a scan of the document, we recommend using our Secure Email tool, which protects your private information with encryption.



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  • vehicle claim report

  • Please be sure to click on "Submit" at the end when complete.  A "Thank You" will display as confirmation of your submission.

  • contact information



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