Our management team has decades of experience. They use their combined knowledge and know how to guide our team of talented professionals to find the best solutions for our clients.
- Michael Murphy, President
- Dennis Murphy, Treasurer/Sales Executive
- Dave Schofield, Business Insurance Manager
- Amalia Santiago-Guven, Personal Insurance Manager
- Ana Monteiro, Claims Manager
- Tricia Gervasi, Human Resources Manager
- Delia Chaves, IS Administrator
- Wayne Texeira, Marketing Director
- Jim Wentzell, Controller
Michael Murphy
President
T 508 787 5121
Since joining the family agency in 1990, Michael Murphy has played a pivotal role in shaping Murphy Insurance into one of the region’s most trusted independent agencies in Massachusetts. As President, he oversees all day-to-day operations. He works closely with the Management Team to ensure that every aspect of the business reflects the agency’s core values: integrity, innovation, insight, and initiative. Michael is actively involved with business and personal clients, believing that strong relationships are the foundation of lasting success. His hands-on leadership and commitment to service have helped the agency grow while preserving the personal touch that has defined Murphy Insurance for generations. Outside the office, Michael gives back to the community by serving on the boards of several local organizations, continuing a proud family tradition of civic involvement and leadership.
Dennis Murphy
Treasurer/Sales Executive
T 978 567 4640
Dennis has been a driving force at Murphy Insurance since 1993, guiding the agency’s growth while upholding its core values of service and integrity. As Treasurer, he oversees financial operations and leads the personal, business, and marketing departments, focusing on long-term strategy and operational excellence. Dennis is known for his collaborative leadership style and his ability to foster strong, lasting relationships with both clients and colleagues. He is deeply committed to helping clients protect what matters most while also identifying new growth opportunities. Beyond the agency, Dennis is contributes his time and expertise to several nonprofit organizations.
Dave Schofield CPIA
Business Insurance Manager
T 508 787 5190
Dave joined the agency in 2023 with a solid foundation in commercial insurance and a passion for helping businesses thrive. As Business Insurance Manager, he leads the department in providing customized coverage solutions for property, liability, commercial vehicles, workers’ compensation, and other related risks. Dave is known for his attentive approach, taking the time to understand each client’s unique needs. His goal is to provide clear, expert guidance that helps clients manage risk and protect the future of their businesses.
Amalia Santiago-Guven, CIC, AAI-M, API, AIS, AINS, CISR
Personal Insurance Manager
T 978 567 4650
Since 1998, Amalia has been helping clients protect what matters most with care and expertise. As Personal Insurance Manager, she oversees a dedicated team serving all six office locations, ensuring consistent, high-quality support across the board. Her department specializes in tailored coverage for homes, autos, umbrellas, and recreational vehicles. Widely respected for her attention to detail and deep knowledge of personal insurance, Amalia is committed to delivering thoughtful, personalized service to every individual and family she serves.
Ana Monteiro, AIS AINS AAI-M CISR-Elite CIC
Claims Manager
T 978 567 4620
Ana has been an essential member of the agency since 1985, guiding clients with care and expertise through some of life’s most challenging moments. As the leader of the Claims Department, she brings a calm, knowledgeable presence to every situation, ensuring claims are reported and resolved efficiently and accurately. Ana’s steady leadership and deep understanding of the process allow her and her team to support clients with compassion and clarity. From the first report to final resolution, she helps clients navigate each step with confidence and peace of mind.
Tricia Gervasi, PHR, SHRM-CP
Human Resources Manager
T 978 567 4600
Tricia joined the agency in 2014, bringing more than 25 years of experience in human resources. She leads all facets of HR operations, including recruitment, compliance, benefits administration, and employee relations. Her deep expertise and steady leadership help create a positive, supportive workplace where team members can thrive. Tricia plays a vital role in strengthening the agency from within, ensuring that every employee feels valued and equipped to succeed. By taking care of the team behind the scenes, she ensures that every client receives knowledgeable, responsive, and attentive service they deserve.
Delia Chaves
IS Administrator
T 978 567 4621
Since 1995, Delia has served as the agency’s behind-the-scenes technology expert, keeping operations running seamlessly. She manages all IT systems, strengthens cybersecurity, and implements tech solutions that help staff deliver faster, more efficient service. From maintaining infrastructure to resolving technical issues, Delia plays a vital role in empowering the team with the tools they need to meet client needs with speed and confidence. Her steady presence ensures the agency remains secure, connected, and ready to respond.
Wayne Texeira, CFMP, AINS, AIS, API
Marketing Director
T 978 567 4624
Wayne Texeira joined our leadership team in 2007, bringing over three decades of expertise in marketing, communications, and business development within the financial services and insurance industries. As Marketing Director, he leads the strategy and execution of all agency marketing initiatives, brand development, and client communications. Wayne plays a pivotal role in shaping how we connect with our community and deliver valuable insights to help clients make informed decisions about insurance and mitigate risk exposure.
Jim Wentzell CPA
Controller
T 978 567 4636
Jim joined the agency in 2019 with over 40 years of financial experience, including two decades in the insurance industry. As Controller, he leads the Accounting Department and ensures the agency’s financial systems run with integrity and accuracy. While clients may not work directly with Jim, his efforts behind the scenes help sustain a strong, stable operation that supports every part of the business.