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business insurance manager

job summary

We are searching for an experienced Commercial / Business Insurance Manager to lead our Business Insurance team and be responsible for managing the operational activities of the department to ensure consistent standards of service and professionalism. The individual in this position will be a key member of our Senior Management Team.  They will also have responsibilities handling a small book of business consisting of top tier clients and will be involved in carrier negotiations, renewal strategy, and client retention. The ideal candidate will possess a strong work ethic, high energy, be motivated and responsive, and possess a desire to support and develop a strong team of individuals who are committed to excellence. An unwavering commitment to customer service is paramount. Ensuring profitable growth and account retention, long term company and client relationships, and effective utilization of corporate resources will be primary goals.

This is a full-time position based in our Marlborough, MA office with occasional travel required to other MA locations. If you are searching for an exciting management opportunity, we look forward to hearing from you!

knowledge, skills and abilities

  • Solid understanding of agency workflow procedures, underwriting, sales, service, and processing
  • Advanced knowledge and comprehensive understanding of commercial lines insurance products and coverage within a multi-carrier system
  • Must be able to develop and maintain technical proficiency in insurance products, risk management techniques and marketing, and keep informed of current industry events, product and market changes
  • Strong ability to readily identify and resolve departmental operations issues, problems or concerns
  • Must have a proven track record of developing talent and leading a successful customer service team
  • Exceptional communication skills, both written and verbal, including the ability to provide thoughtful and confident answers
  • Ability to work independently and express excellent judgment

education & experience

  • Professional education (CPCU, CIC or other designation)
  • Current MA Property & Casualty Insurance License preferred
  • BSBA, BSBM or similar degree preferred
  • Proficient with Microsoft Office products and Agency Management Systems
  • Minimum 8 years of experience in an insurance agency or carrier environment.  Previous supervisory or management experience preferred

how to apply 

If you are searching for an exciting management opportunity within a reputable agency,contact us to learn more. Qualified candidates, please submit your cover letter, resume and compensation requirements to Human Resources using our online application for employment.

Thank you for your interest in joining the Murphy Insurance Agency.

Murphy Insurance Agency offers a competitive compensation package including base salary plus commission incentive plan and excellent benefits including Education Reward and Incentive Program, 401k, Vacation, Sick, Holiday and Floater Days, Employee Assistance Program, Medical and Dental plans, Life/Accidental Death & Dismemberment, Long & Short Term Disability Insurance plans. Murphy Insurance Agency is an EEO employer.

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned.  This job profile does not alter the at-will employment status and it does not create an employment contract, implied or otherwise.