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COVID-19 Information & Updates

Our offices are open to visitors.  Masks required.

Our Bolton, Groton, Harvard, Hudson, Marlborough and Medway offices are open to visitors. Our Mendon office, however, remains closed at this time due to staffing constrains. Also with COVID surges, please be aware that there could be possible unexpected changes to office availability. We may need to close some offices temporarily and/or shift to appointment only visits due to staffing.  If this is necessary, we appreciate your understanding and patience.  Click here for location details and office hours

We encourage you to consider using phone, email and other methods to handle routine insurance needs.  Before visiting us in-person, we recommend that you call 800-222-8711 or email assistance@dfmurphy.comThere may be a more efficient way of assisting you. 

  • Quote requests, coverage changes, completing documents and claims - All these needs can be addressed by phone or email from the convenience of your home or office. 
  • Payments - Mailing a check, online banking/bill payment services, EFT, or payments via the insurance carrier web payment portal are the most efficient ways to make payments. Even if you find yourself having to make a last minute payment for some reason, it is best to call our office or visit your carrier website to determine the best way to pay.
  • Registry (RMV) Services - Call ahead. While this may require paperwork, we can often reduce wait times by preparing documents in advance of your arrival.

Office Safety Measures

  • Masks – We require that all visitors to our offices wear masks regardless of vaccination status in order to help keep you and our staff safe, and help reduce community spread.
  • Practice social distancing
  • Limit visitors to only individuals necessary to conduct business - Ideally, only one person per family unless otherwise required.
  • Hygiene - Hand sanitizer is available. 


previous notices

May 27, 2021 - Murphy Insurance Offices reopening to visitors June 1, 2021

October 9, 2020 - Update from Dennis Murphy III: dfmurphy.com...a great resource

September 3, 2020 - Cyber risk, cyber security, and COVID-19

September 2, 2020 - Tips for Workers' Compensation Policy Holders during COVID-19

June 4, 2020 - RMV courier services resume

May 18, 2020 - COVID-19 Update on Murphy Insurance services. Locations remain closed to visitors

April 27, 2020 - Personal auto insurance COVID-19 premium rebates

March 31, 2020 - Auto insurance issues created by COVID-19 crisis: Deliveries & students home early

March 27, 2020 - FAQs: Payments & RMV questions related to COVID-19

March 16, 2020 - Coronavirus insurance related FAQs

March 15, 2020 - COVID-19 update: Agency is open, but offices closed to visitors

COVID-19 resources

General Information

Massachusetts Covid-19 Vaccine Information
Mass.gov Information on the COVID-19 Updates
Centers for Disease Control
World Health Organization

Business Information Resources

Health and Safety Resource Guide
Frequently Asked Questions about COVID-19 Employee Rights and Employer Obligations 
Atty. General's Office Resource Guide - Small Businesses 
Atty. General's Office Guide - Assisting Small Businesses During the COVID-19 Crisis
Exec. Office of Housing & Economic Development COVID-19 Resources and Guidance for Businesses