Report a Claim

online claim reports - auto, property and liability

We generally won't know about a claim situation until we hear from you.  Ideally, you should contact us by the end of the next business day after a claim incident. For most nonemergency claim situations, you can submit a claim report online. Of course, if you prefer, you can call or visit us, too. 

Use the links below to learn more about claims and to access forms to submit a report online.

• Auto/Vehicle Claim Report online - As part of reporting a claim. a state accident report is also required for auto accidents. You can print an accident report form from our form center for Massachusetts, New Hampshire and Rhode Island. After you complete it, send us a copy by fax, mail or drop it off.  
• Property Claim Report
• General Liability Claim Report

reporting other types of claims

Certain types of claim situations either need to be reported directly to an insurance company rather than through Murphy Insurance Agency. Workers’ compensation, life insurance, disability insurance and long-term care insurance claims often involve providing personal information that is protected by privacy laws including Health Insurance Portability and Accountability Act (HIPAA). This can be especially true in the case of employee claims through a group insurance plan.

We’re here when you need support.
Although privacy issues may not allow us to help process certain claims, we are always available for guidance and support.

• If something happens and you’re just not sure what to do next, call us and we can point you in the right direction.
• If you don’t have the contact information for your insurance company, we can give you the info you need to speak with an insurance company representative and submit your claim.
• If you are experiencing any servicing issues with an insurance company, we can help you get in touch with the right people.

Anytime that you have something you want to discuss, remember that Murphy Insurance is your agent and we’ll help in anyway we can.