Knowing what others have to say is helpful when you're making decisions about protecting everything that's important to you. Thanks to our customers who have given us permission to share their thoughts.
"Thanks for all your help and advice. Your service makes me a loyal Murphy customer who will recommend you guys to anyone who asks (or doesn't!)"
- Tom P. Harvard, MA
"After 15+ years, I continue to have a great experience with Murphy Insurance. Bonnie Donovan and Pauline Correia are always there to help with health and life insurance, Erin with a claim, Heidi Durrin with my personal insurance or Jennifer Maglione who I seem to call on a daily basis! Everyone is always willing and able to help. Thanks for years of great service!"
- Stacey D. Acton, MA
"Your staff has been nothing but helpful. We deal with the Mendon office. They are very well educated and knowledgeable when we have questions. Always able to assist and call back with answers that they don't know."
- Brenda D. Upton, MA
"I was once again impressed with the prompt assistance provided by the Murphy Insurance staff. I switched to Murphy from another agent in 2009 and the level of service is far superior."
- Shauna S. Marlborough, MA
"I met with Lisa about the 7 policies I wanted to move from another agency, she made me feel that she was concerned about each policy and how to go about the changes. She has raised the bar on what I was expecting."
- Tony D. Hudson, MA
"I would recommend DF Murphy Ins Agency to anyone looking for insurance. The agents are knowledgeable and trustworthy professionals that always have the customers best interest in mind."
- Sara W. Ashburnham, MA
"An experience that can be painful was easy and encouraged further interaction if necessary. No matter who you talk to at Murphy Ins you feel they are glad you called and you are important."
- Jim C. Townsend, MA
"I felt very confident dealing with MY insurance company. You are in my town and I can stop in anytime and receive the help I may need. Everyone is very pleasant and will always get the answers to my questions."
- Joyce W. Groton, MA
"Very helpful, quick response, informative and I even got a follow up call to ensure everything went smoothly when contacting Commerce to make sure I was all set! :) "
- Stacey M. Marlborough, MA
"Saved lots of money, very helpful associates."
- Dan D. Harvard, MA
"The staff is very friendly and helpful. they are always willing to answer any and every question that I've had so far. I'm always greeted with a smile and friendly service every time I come in. ...I look fowrward to my next visit."
- Alvaro D. Hudson, MA
"Very positive. Both Heidi and Penny from the Groton office were very patient and professional. I am very happy that they were able to save me $54 a month on my car insurance, that's $648 a year!"
- Colleen B, Townsend, MA
"I walked in off the street to get insurance for a new vehicle so I could get it registered quickly. Not only did I get the insurance I wanted at a great price, they handled all the registration for me and I left with plates! I was pleasantly surprised by how quick and easy it was."
- Michael B. Hudson, MA
"The quote comparison process was efficient and brisk. Teresa was the epitome of cordial and knowledgeable customer service."
- Ed K. Bolton, MA
"They are a great local insurance agency to work with right in our town and they really get to know you on a personal level."
- Charlene K. Fitchburg, MA
"Murphy Insurance is very responsive and extremely helpful. Our representative was terrific by clearly explained the options for our condo insurance. I would absolutely recommend Murphy to anyone looking for a great company that makes the insurance buying process so personable and easy. It's not everyday you get this kind of service. Great job!"
- Alan B. Kansas
"Murphy Insurance has handled my insurance for 30+ years... I've maintained the relationship despite a move across the state because of the extraordinary customer service. With facsimile and e-mail services, I'd never know there were 60 miles between Marlborough and Springfield."
- Leona I. Springfield MA
"They know what they are talking about. The agent was patient in explaining the details to my questions. They were very courteous and friendly."
- Pauline G. Groton, MA
"I have worked with the Groton office for the past 8 years. Every time I have made any request they have been fantastic. This office has the most professional, capable and pleasant group of insurance agents I have ever worked with."
- Mark C. Townsend, MA
"We have been with Murphy Insurance for over 35 years and would highly recommend them as an agent for all insurance coverage."
- Dolores, Hudson, MA
"Bethany is the best. She got me better coverage and saved me $900."
-Richard K. Hudson, MA
"Service with a smile. Quote received on time and full explanation was offered. Local agent who supports other local businesses. Very pleased with the Murphy Insurance staff and services."
- Ernie K, Marlborough, MA
"Julie really knows the business and really looks out for the customers best interest. She saved us a good deal of money for an even better policy. She was a pleasure to deal with and we could not ask for a better agent."
- Steve P. Mansfield, MA
"One stop shop, Murphy's covers all your insurance needs. From the receptionist to the sales representative everyone was very polite and professional. Bill was the consummate professional and his product knowledge was incredible."
- Mark F. Hudson, MA
"This is my 2nd year purchasing insurance at Murphy's. I added my motorcycle insurance this year and they even went to the registry FOR me! Especially thanks to Debra, we sometimes email back and forth several times a day. She always gets me the information I need quickly and accurately and I trust her to recommend the right insurance at the right price."
- Maria W. Milford, MA
"I'm always dealt with very quickly, very professionally and my needs seems to be very important to whomever I am dealing with. Everyone treats me with the utmost courtesy. I can't imagine using any other insurance agency."
- Andy T. Bolton, MA
"Ana knows everything! And if she doesn't, she'll research it and get back to you quickly! DF Murphy takes care of it's customers immediately and usually in one phone call. One less hassle in a busy world!"
- Jeri L. Framingham, MA
"In all of my dealing with Murphy Insurance, they have met or exceeded my expectations."
- Scott F. Hudson, MA
"Very pleasant to deal with, no pressure and answered by questions with unbiased responses."
- Bill S. Holliston, MA
"If you want someone to really care and explain your options then this is the place to deal with."
- Patricia W. Ayer, MA
"I have been using Murphy Insurance for over 30 years and have no complaints."
- Terry A. Ayer, MA
"Your agency did what 4 other agencies could not do. Excellent job assisting my company and obtaining the coverage I have been seeking."
- Chuck L., Leominster, MA
"Very professional and knowledgeable Associates that took care of all my needs so I didn't have to deal with it. I would definitely recommend."
- Mr Jones, Pepperell, MA
"Thanks so much Nicole! You are all always so helpful. It's refreshing to get good old school customer service!"
- Mike L. Boston, MA
“I want to commend the terrific service I’ve received at the Medway Office. In the past, I dealt directly with insurance companies. As my frustration grew, friends recommended we contact your agency. Reluctantly, I decided to give it a try… why didn't I do this sooner! In particular the outstanding customer service support from Maria A. Maria has been simply awesome from day one! All my questions get answered. We meet annually, face-to-face to review policies/coverage and discuss potential cost saving alternatives...invaluable! On rare occasions when Maria is not available, the rest of the office steps right in to assist. Thanks so much!"
- Gary G. Milford, MA
"Murphy Insurance has always been there for us. They're competitive, and more importantly, their service and claims support is outstanding."
- Stephen F. Auctioneer & Appraiser, Marlboro, MA
"Very personalized service and exceptional follow up was provided by my service representative. With multiple lines of insurance required as a business owner, I need someone keeping an eye on my business needs."
- Jeanne B. Bellingham, MA
"Can I just tell you how impressed I am with your periodic emails…always full of useful and pertinent information! I work for one of the largest Commercial Property Insurance carriers in the world; where we not only insure our clients' properties, buildings, equipment...etc., we also strive to educate our clients in all areas of loss prevention. So, I really appreciate your getting the word out to your own clients; that mitigating losses is important, it is possible and if it is within their power to do so, it is a must!"
- Karen A. Hopedale, MA
"Penny in the Groton office has been our agent for 20 years. Her understanding of customer service is exemplary. Our family has insured cars, homes, businesses and teen drivers through this agency and Penny is the single most important reason we have maintained this relationship. She answers the phone, she educates and informs us, she works fast and makes personal phone calls. Penny is on my husband's speed dial!"
- Janet M. Groton, MA
"In the 20+ years that I've been with Murphy Insurance one thing stands out, I've always gotten good advice and excellent service."
- Manny C. Hudson, MA
"Just great personal service! Expanded my coverage, saved me some money and placed me with a financially stable carrier, who could handle my multi-state needs."
- Paul M. Millis, MA
"Our account rep is without a doubt the best agent! He is always there whenever we need him, and if he does not know the answer, he always finds it. He follows up...customer service is excellent. We have complete confidence in him. We trust him with our business, personal and health insurance!"
- Melissa D. Chelmsford, MA
"I have always been happy with Murphy Insurance Agency. Recently, I added my homeowners insurance and saved $200 on my car and $200 on my home! I just referred another friend to the agency."
- Kim D. Marlborough, MA
"After many years of poor service and higher costs, I switched to Murphy Insurance Agency. Joanne at the Mendon office provided exemplary service and advice. The staff has impressed me greatly with their support and timely response to my needs. Thank you!"
- Daniel S. Blackstone, MA
"The office and employees in Bolton have been great to me for many years now. Terri is always on top of things and not only emails me but will call me in order to make sure I understand my plans and get my payments in on time."
- Jason O. Boston, MA
"I am very satisfied with Murphy Insurance. Your employee, Ana Monteiro, is an exceptional agent. She always goes out of her way to help me. She is professional, very helpful, and confidential."
- Maria B. Hudson, MA
“I am 40 years old and have dealt with a lot of insurance companies, and yours is by far the best. Your staff is A+ and has helped me understand issues that have been confusing. I thank you.”
- Peter B. Hudson, MA
"My wife and I have 4 cars, 2 homes and 2 teenage boys. That gives us many reasons to spend time with everyone at the Groton office. I wanted to let you guys know that the staff in Groton have been wonderfully supportive, friendly and accommodating. Thank you very much for creating an environment of help.”
- John R. Groton, MA
"We have always felt that Murphy Insurance has not only supported our insurance needs, but has been our advocate. No matter what the need or concern, your agency has always over delivered. A pleasure doing business with you."
- Linda V. Harvard, MA
"Pauline Correia took the time to explain the different types of life insurance and helped us determine how much we needed. She came out to our home to fill out the application and made the whole process easy. We enjoyed working with her!”
- Bonnie C. Harvard, MA
“Thanks for always answering all my questions so promptly.”
- Eileen S. Bolton, MA