Meet Our Management Team

Dennis F. Murphy, Jr., CPCU, CLU
CEO
T 978 568 8711

Dennis heads Murphy Insurance Agency. In 1960, he joined the agency,
which his father, D. Francis “Frank” Murphy started in 1937. He built the agency from a one location operation with a handful of employees to the large regional agency Murphy Insurance is today. 

He has been a community and industry leader through his career serving on the boards of a wide variety of civic and professional organizations as well as providing financial support. 

Dennis is a tireless advocate of education, contributing to the creation of the Worcester County Insurance Institute, funding scholarship programs and mentoring many young professionals. He is a founding member and past president of the Central Mass Chapter of CPCU Society and recently received its Distinguished Lifetime Service Award. He was recognized for his many contributions to the Insurance Industry.
 

Michael Murphy
President/Sales
T 508 787 5121

Michael joined the agency in 1990. He oversees the daily operations of the agency managing all aspects of the business in conjunction with the entire Management Team. In addition to his leadership role, Michael continues the Murphy tradition of being directly involved with clients. He takes an active role in building and maintaining relationships with new and longtime customers...both personal and business. He is also active in the community serving on a number of community organizations.
 

Laurie Marinelli, CPCU, CIC, AAI, AIS
Personal Insurance Manager
T 978 567 4630

Laurie joined the agency in 1973. She has the broadest experience in Personal Insurance within the agency and manages the Personal Insurance Associates at our seven locations. Her team provides guidance and solutions to protect the individuals and families including auto, home, recreational vehicle and personal umbrella insurance. Laurie is based at our Hudson office.
 

Phillip Cote, CPCU, AAI, LIA
Sales Manager
T 508 787 5122

Phil joined the agency in 2013 and has over 20 years of commercial insurance experience. He manages the agency’s team of Business Insurance Sales Associates and is focused on bringing a unique “insurance made simple” approach to business owners and risk managers. His team learns about a business and with the knowledge recommends appropriate solutions to help them reduce risk, provide protection and enhance peace of mind. Phil is based at our Marlborough location.

Susan Mattia, CPCU
Business Insurance Manager
T 508 787 5130

Susan joined the team in 2008 and has over 30 years of management and underwriting experience. She oversees the Business Insurance Customer Service Associates, who manage relationships, and handle insurance research and underwriting for businesses of all types from corporate to small businesses. Susan works out of our Marlborough office.
 

Pauline Correia
Financial Insurance Manager
T 508 787 5132

Pauline joined the agency in 1989. She oversees our Financial Insurance group. She and her team work with individuals and businesses helping them to protect their future. For individuals, they provide life, disability and long-term care insurance; fixed annuities and more. For businesses, they can provide a full range of employee benefits including group health, life and disability as well as use insurance solutions to create a business continuation plan. While Pauline is frequently on the road, she is based out of our Marlborough office.

Sally Chaves, CISR 
Claims Supervisor
T 978 567 4604

Sally joined the agency in 1992. She has 20+ years of human resource experience of personal and business insurance claims. When you have a claim, Sally and her Associates make it as simple as possible by providing guidance, taking reports and submitting them to the insurance company on your behalf. Most importantly, they are here to provide support during stressful situations.
 

Jeanne Watkins, PHR
Human Resources Manager
T 978 567 4600 

Jeanne joined our team in 2011. She has 20+ years of experience and manages recruitment, employee relations, compensation and benefits, performance management and regulatory compliance. She takes care of our staff who in turn take care of you.